Returns & Exchanges
At Proov Test, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange it within 30 days of delivery.
Initiate Return
Visit our online portal and enter your order number and email address to select the items you wish to return.
Prepare Package
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Ship Items
Print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing